Who can help?

A multi-disciplinary unit drawing on expertise from across government, the non-tariff trade barriers coordination team has been set up to register, track and coordinate action to address non-tariff barriers. To get in touch, phone us on 02 6178 4300 or email us at ntb@dfat.gov.au. 

RESOURCES

Alternatively, you may wish to contact the department responsible for your sector directly. We also encourage you to report your barrier to your industry association. 

  • AGRICULTURE AND FOOD

    The Department of Agriculture, Water and the Environment is equipped to help exporters to identify and take steps to address trade barriers for agriculture and food products through a worldwide network of agriculture counsellors in key markets. You can get in touch with the department at ntm@awe.gov.au.

  • SERVICES

    If you encounter a trade barrier that is unfairly preventing you from exporting your services offshore, contact the Department of Foreign Affairs and Trade services.competitiveness@dfat.gov.au. 

    The Australian Government has also consulted with the services sector and prioritised issues to work on with industry. You can find out more about the Services Exports Action Plan here.

  • MANUFACTURING AND RESOURCES

    If you are facing a non-tariff trade barrier with your manufacturing exports get in touch with the Department of Industry, Science, Energy and Resources tradefacilitation@industry.gov.au.

  • CUSTOMS

    For questions on customs export requirements across all industries call the Department of Home Affairs on 131 881, Monday to Friday between 9am-5pm.

    Australian Trusted Trader is open to all businesses involved in the international supply chain that can demonstrate compliant trade practices and a secure supply chain.

    For information on Trusted Trader please phone 1300 319 024 or visit www.abf.gov.au/trustedtrader.

GENERAL BUSINESS SUPPORT

We understand that not all issues facing a business are non-tariff barrier issues. The government has lots of business support available for you to access. Depending on where you are in your journey, get in touch with the government’s business support services to help you take your next step.

  • DISER Business logo

    GOVERNMENT BUSINESS SUPPORT LINE

    Services from across government to support your business. Connecting you to information, grants, registrations and support to help your business succeed in Australia.

    P: 13 28 46
    W: business.gov.au.

  • AUSTRADE

    Find out about Export markets, grants, free trade agreements and how to expand your business outside Australia.

    P: 13 28 78
    W: austrade.gov.au.

  • EXPORT FINANCE AUSTRALIA

    Export Finance Australia is the Australian Government’s export credit agency. They provide Australian businesses with export finance solutions so they can take on the world.

    P: 1800 093 724
    W: exportfinance.gov.au.

  • TOURISM AUSTRALIA

    Resources for Australian tourism operators.

    P: +61 2 9360 1111
    W: tourism.australia.com.